Terms of Service

By accessing or using rohtremedia.com, or by engaging RohtreMedia for any services, you ("Client," "you," or "your") agree to be bound by these Terms of Service and our Privacy Notice.

These Terms apply to all visitors, clients, and anyone who accesses or uses our website or services in any capacity. If you do not agree, please do not use our website or services.

Using our website or submitting an inquiry constitutes acceptance of these Terms — even if no formal contract has been signed yet.

RohtreMedia provides digital marketing services. The specific scope, deliverables, timelines, and pricing for any engagement are defined in a separate Service Agreement or Statement of Work (SOW).

• Video Production & Editing
• Paid Media (Google, Meta, Microsoft)
• SEO & Content Marketing
• Social Media Management
• Branding & Graphic Design
• Website Design
• Data Analytics & Reporting
• AI-Powered Creative Tools
• Influencer Marketing

To allow us to deliver effectively, you agree to:

• Provide materials on time
  Accurate, complete info, assets, and approvals when required
• Own what you share
  Ensure you hold all rights to content and logos you give us
• Stay compliant
  Follow all laws and platform policies governing your advertising
• Keep credentials secure
  Protect any account access we set up for your business
• No unlawful use
  Don't use our services for deceptive or harmful purposes
• Own your claims
  You're responsible for accuracy of content we publish on your behalf

Ad Spend
Third-party advertising budgets (Google Ads, Meta Ads) are billed directly to your own ad accounts — separate from our management fees.

Refund Policy
Fees paid are non-refundable once work has commenced, unless otherwise agreed in writing before the engagement begins.

All fees are as agreed in your Service Agreement. RohtreMedia reserves the right to update pricing with 30 days' notice.

You Own

• Content & materials you provide
• Final deliverables (upon full payment)
• Your brand assets and data

We Retain

• Our proprietary tools & frameworks
• Internal processes & methodologies
• Templates not specific to your brand

Ownership of deliverables does not transfer until all outstanding fees are fully settled. Work remains property of RohtreMedia until payment is complete.

Unless you request otherwise in writing, RohtreMedia reserves the right to showcase completed work in our portfolio, case studies, and marketing materials.

Both parties agree to keep confidential any non-public business information, strategies, or data shared during the engagement. This obligation applies to both RohtreMedia and the Client.

Confidentiality obligations survive termination of the engagement for a period of 2 years. They do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

No Guaranteed Results: Marketing outcomes depend on many factors outside our control — market conditions, platform algorithm changes, competition, and your own product. We do not guarantee specific metrics like ROAS, follower counts, or search rankings.

Website Disclaimer: Our website is provided "as is" without warranties. We do not warrant uninterrupted, error-free, or virus-free operation.

Liability Cap: To the maximum extent permitted by law, RohtreMedia's total liability for any claim shall not exceed the total fees paid by the Client in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

By You (Client)
Provide 30 days' written notice. All fees for work completed up to the termination date remain due and payable.

By RohtreMedia
We may terminate if you breach these Terms, engage in abusive conduct, fail to make payments, or request work that violates applicable law.

After Termination
Each party returns or destroys the other's confidential materials. Paid deliverables transfer to the Client as specified in the SOW.

India · Lucknow Courts

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh, India. We encourage resolving issues informally before any formal proceedings.

RohtreMedia may update these Terms at any time. Changes will be posted on this page with an updated effective date. For active engagements, material changes will be communicated via email with reasonable notice.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

Email
sales@rohtremedia.com

Phone
+91 96957 47475

Office
Virat Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India